KC User Documentation, whether printed or in the form of in-application help, provides high-quality descriptions of how the software system interacts and performs with manual procedures in order to appropriately respond to business events. These user assistance materials are aimed at not only providing a user manual and online help for implementing institutions, but also at providing a basis for the training of new system users. They also contain descriptions of the detailed functionality of each component of the application, and may thus serve as a reference for users who are already quite familiar with research administration and web-based software.
Subtopics:
Types of Documentation Included
Information Architecture and Software Design